Managing Microsoft Teams Training (MS-700)

Managing Microsoft Teams Associate Training

Elevate your career and expertise with the MS-700: Managing Microsoft Teams certification. Designed for IT professionals and administrators, this certification course offers invaluable benefits by equipping you with the skills to manage Microsoft Teams environments efficiently.

Gain hands-on experience and comprehensive knowledge that will enable you to configure, deploy, and maintain Teams, ensuring seamless collaboration and productivity within your organisation.

Mastering the intricacies of Microsoft Teams management will enhance your professional profile, increase your marketability, and make you a pivotal asset to any team.

This course helps to prepare students for the Microsoft exam MS-700: Managing Microsoft Teams.

MS-700: Managing Microsoft Teams course

Book your course today!

There is no better time to gain new knowledge about the Power Platform!

What is included with the Managing Microsoft Teams course?

Delivery of the Managing Microsoft Teams, 4-day course

Delivered by a Microsoft Certified Instructor

A practice exam that allows you to become familiar with the Microsoft style exam, as well as being able to target revision

Access to the Vantage 365 Learner Support Microsoft Engage community so that questions and discussions can take place with the trainers and other learners

A standalone lab environment where you can work through the exercises, try new things, and experiment without worrying about breaking governance and compliance rules within your normal working tenancy

A badge which can be displayed on your Learning Profile and on LinkedIn to indicate that you have completed the training

An exam voucher, valued at £113, for you to be able to take the exam without incurring the additional cost

Meet some of our trainers

To maximise the success of our learners, we use only the best instructors, who are not only adept at delivering the training material, but live and breath the technology as well. This allows them to bring huge amounts of their own experiences to bring the material to life.

Matt Weston

Matt Weston

Matt is a Microsoft Certified Trainer and a Microsoft Most Valuable Professional. He is also the author of Learning Power Apps, and host of his own podcast.

Sara Fennah

Sara Fennah

Book your course today!

There is no better time to take accountability for your education. Start by checking out our available dates and booking your spot.

Who should attend Managing Microsoft Teams?

The MS-700 course is ideal for a range of professionals who are involved in managing and deploying Microsoft Teams. This includes:

  1. IT Administrators: Those responsible for managing the overall Microsoft Teams environment within an organisation.
  2. System Administrators: Professionals who oversee the configuration, deployment, and maintenance of Microsoft Teams and associated services.
  3. IT Managers: Managers looking to enhance their understanding of Teams to better lead their IT departments and support their organisation’s communication and collaboration needs.
  4. Network Administrators: Those who manage network infrastructure and need to ensure optimal performance and security for Teams deployments.
  5. Support Specialists: IT support personnel who provide day-to-day support for Teams users and troubleshoot related issues.
  6. Consultants and Solutions Architects: Professionals who design and implement Microsoft Teams solutions for various clients and need in-depth knowledge to offer effective services.
  7. Project Managers: Managers who oversee projects involving Teams deployment and need to understand its capabilities and management.
  8. End-User Computing Specialists: Those focused on ensuring a seamless and productive end-user experience within Microsoft Teams.
  9. Security Administrators: IT security professionals tasked with securing Microsoft Teams environments and managing compliance requirements.

Anyone looking to advance their career in IT and gain specialised knowledge in managing Microsoft Teams will find this course highly beneficial.

Managing Microsoft Teams
Objective of MS-700: Managing Microsoft Teams

What are the course objectives of Managing Microsoft Teams?

The key objectives of the MS-700: Managing Microsoft Teams certification are designed to ensure that participants gain comprehensive knowledge and practical skills necessary for effective Microsoft Teams management. These objectives include:

  1. Planning and Configuring a Microsoft Teams Environment: Learn how to plan and implement governance, security, and compliance for Microsoft Teams. Understand how to configure and manage Teams settings and policies.
  2. Managing Chat, Calling, and Meetings: Gain the ability to manage communication channels within Teams, including chat, calls, and meetings. Learn to configure audio conferencing, phone systems, and direct routing.
  3. Managing Teams and App Policies: Develop skills to manage the Teams lifecycle and policies, including creating and managing teams, configuring team settings, and implementing policies for apps within Teams.
  4. Implementing Security and Compliance: Understand how to configure and manage security and compliance features in Teams. Learn to manage information protection, data loss prevention, and compliance content search.
  5. Monitoring and Troubleshooting a Microsoft Teams Environment: Acquire the ability to monitor and analyse Teams usage and performance. Learn troubleshooting techniques to resolve common issues and ensure optimal performance.
  6. Integrating Microsoft Teams with Other Workloads: Learn how to integrate Teams with other Microsoft 365 services, such as SharePoint, OneDrive, and Exchange. Understand how to manage Teams in a multi-cloud environment.

By achieving these objectives, participants will be well-equipped to manage and optimise Microsoft Teams environments, ensuring effective collaboration and communication within their organisations.

How will Managing Microsoft Teams help me?

Undertaking MS-700: Managing Microsoft Teams training can significantly enhance your career in several ways:

  1. Enhanced Knowledge and Skills: You will gain a deep understanding of Microsoft Teams, including configuration, deployment, and management. This expertise is highly valued in today’s workplace, where remote collaboration is critical.
  2. Career Advancement: This certification can make you a more attractive candidate for promotions and new job opportunities. Employers often look for certified professionals to lead and manage their IT infrastructure effectively.
  3. Increased Earning Potential: Certified professionals often command higher salaries compared to their non-certified counterparts. The MS-700 certification can position you for higher-paying roles within the IT field.
  4. Industry Recognition: Microsoft certifications are globally recognised and respected. Earning the MS-700 certification demonstrates your commitment to professional development and expertise in managing Microsoft Teams.
  5. Job Security: As organisations increasingly rely on Microsoft Teams for collaboration, the demand for skilled professionals who can manage these environments is growing. Your certification can provide job security in a competitive job market.
  6. Networking Opportunities: Becoming certified allows you to join a community of Microsoft professionals. This network can provide valuable resources, support, and opportunities for professional growth.
  7. Professional Credibility: Certification proves your proficiency and knowledge, giving you credibility with colleagues, employers, and clients. It shows that you have the skills needed to handle complex Microsoft Teams environments.

By passing the MS-700 certification, you position yourself as an expert in a critical area of IT, opening doors to new career opportunities and advancements.

Book your course today!

There is no better time to take accountability for your education. Start by checking out our available dates and booking your spot.

Managing Microsoft Teams Course Overview

Learning Path 1: Get started with managing Microsoft Teams

This learning path provides a comprehensive introduction to Microsoft Teams management. It covers the core functionalities and integrations of Teams within the Microsoft 365 ecosystem. Key topics include exploring the features and architecture of Teams, understanding its integration with Microsoft 365 services like SharePoint, OneDrive, and Exchange, and leveraging the Microsoft Power Platform for custom solutions. The path also addresses governance, lifecycle management, and monitoring of the Teams environment, ensuring administrators can efficiently manage Teams’ deployment and usage in their organisation. Additionally, it introduces the security and compliance features that help protect data and maintain organisational standards.

Module 1: Explore Microsoft Teams

This module introduces Microsoft Teams, its core functionalities, and its integration with other Microsoft 365 services. It covers topics such as the architecture of Teams, interactions with SharePoint, OneDrive, and Exchange, and certified solutions for Teams .

  • Introduction to Microsoft Teams
  • Core functionalities of Teams
  • Integration with Microsoft 365 services
  • Architecture of Microsoft Teams
  • Interactions with SharePoint, OneDrive, and Exchange
  • Certified solutions for Teams

Module 2: Plan and Deploy Microsoft Teams

This module focuses on the planning and deployment aspects of Teams. It includes designating admin roles, understanding management tools, planning rollout paths, user adoption, licensing requirements, and deploying Teams clients.

  • Designating admin roles
  • Understanding management tools
  • Planning rollout paths
  • User adoption strategies
  • Licensing requirements
  • Deploying Teams clients

Module 3: Implement lifecycle management and governance for Microsoft Teams

This module covers governance features, policy assignments, and lifecycle management. It includes planning governance for Microsoft 365 Groups, configuring Teams policies, managing policy packages, and understanding the tools available for lifecycle management .

  • Governance features in Microsoft Teams
  • Policy assignments and configurations
  • Lifecycle management tools and techniques
  • Planning governance for Microsoft 365 Groups
  • Configuring Teams policies
  • Managing policy packages

Module 4: Monitor your Microsoft Teams environment

This module teaches how to use various reports and dashboards to monitor Teams usage and activity. It includes analysing usage patterns, monitoring user access, interpreting productivity scores, and managing notifications and alerts .

  • Using reports and dashboards to monitor Teams usage and activity
  • Analysing usage patterns
  • Monitoring user access
  • Interpreting productivity scores
  • Managing notifications and alerts

Learning Path 2: Prepare the environment for a Microsoft Teams Deployment

This learning path equips users with essential skills for setting up a secure, compliant, and efficient Teams environment. It includes managing external user access via Azure Active Directory, implementing security measures like conditional access and multifactor authentication, ensuring compliance through sensitivity labels and retention policies, and optimising network settings for Teams. This path covers security configurations, regulatory compliance, and network readiness, providing a comprehensive guide for deploying and managing Microsoft Teams effectively.

Module 1: Manage Access for External Users

Module 1, “Manage Access for External Users,” guides users on securely collaborating with external partners using Microsoft Teams and Azure Active Directory (Azure AD). It covers Azure AD features, external and guest access management, and collaboration in Microsoft 365. The module also includes managing file sharing in SharePoint and OneDrive, ensuring secure and efficient external collaboration.

  • Describe Azure AD features, entitlement, and access packages
  • Explain external access and guest access
  • Manage external collaboration in Azure AD and Microsoft 365
  • Manage file sharing in SharePoint and OneDrive

Module 2: Implement Security for Microsoft Teams

Module 2, “Implement Security for Microsoft Teams,” focuses on securing Microsoft Teams environments. It covers configuring conditional access and multifactor authentication (MFA), setting up Safe Links and Safe Attachments for protection against malicious content, and using Microsoft Defender for Cloud Apps. The module also includes monitoring security reports for potential threats and planning enhanced encryption policies to ensure a secure collaboration platform.

  • Configure conditional access and multifactor authentication (MFA)
  • Configure Safe Links and Safe Attachments
  • Examine Microsoft Defender for Cloud Apps
  • Monitor security reports for Microsoft Teams
  • Plan and configure enhanced encryption policies

Module 3: Implement Compliance for Microsoft Teams

Module 3, “Implement Compliance for Microsoft Teams,” focuses on ensuring regulatory and organisational compliance within Microsoft Teams. It covers configuring sensitivity labels, creating and managing retention policies, and generating Data Loss Prevention (DLP) policies. Additionally, the module addresses deploying communication compliance, activating scoped directory search, and configuring alert policies to monitor and enforce compliance across all team activities.

  • Describe sensitivity labels and configure them
  • Create retention policies
  • Generate Data Loss Prevention (DLP) policies
  • Deploy communication compliance
  • Activate scoped directory search
  • Configure alert policies

Module 4: Plan and Configure Network Settings for Microsoft Teams

Module 4, “Plan and Configure Network Settings for Microsoft Teams,” focuses on optimising network performance for Teams. It includes evaluating network requirements, using the Network Planner tool, and configuring necessary network ports and protocols. The module also covers implementing Quality of Service (QoS) to prioritise Teams traffic, setting up reporting labels, and assessing network readiness to ensure a seamless and efficient Teams deployment.

  • Evaluate network requirements for Teams
  • Work with the Network Planner tool
  • Configure required network ports and protocols
  • Implement Quality of Service (QoS)
  • Configure reporting labels
  • Assess network readiness

Learning Path 3: Manage chat, teams, channels, and apps in Microsoft Teams

This learning path equips administrators with the essential skills to effectively manage chat, teams, channels, and apps within Microsoft Teams. It covers creating and managing teams, configuring collaboration experiences through chat and channels, and optimising app integrations. The modules guide users through detailed processes such as setting up dynamic memberships, implementing messaging policies, and using the Microsoft Graph API and Power Platform tools. By the end of this learning path, administrators will be adept at using the Microsoft Teams Admin Center to enhance communication, collaboration, and productivity within their organisations.

Module 1: Create and Manage Teams

Module 1 covers the essentials of creating and managing teams in Microsoft Teams. It guides users on how to create teams from scratch or existing resources, set up organisation-wide teams, and manage team settings and memberships. The module also highlights the importance of structured team management and includes features like dynamic membership, archiving, restoring teams, and managing user roles to ensure effective collaboration and communication.

  • Create teams
  • Create teams from existing resources
  • Plan and create an org-wide team
  • Manage teams
  • Manage users in a team
  • Configure dynamic membership
  • Archive, restore from archive, delete, and restore deleted Teams

Module 2: Manage Collaboration Experiences for Chat and Channels

Module 2 focuses on enhancing collaboration within Microsoft Teams by managing chat and channel experiences. It covers the creation and management of different types of channels, setting up Teams policies, configuring settings for email integration and cloud storage, and establishing messaging policies. Additionally, the module addresses managing channel moderation and access to ensure effective and secure communication within teams. This module is designed to help users optimise their collaboration strategies and maintain control over their communication environments.

  • Create and manage channels in a team
  • Create and manage Teams policies for channels
  • Configure Teams settings, email integration, and cloud storage
  • Create and manage messaging policies
  • Manage channel moderation
  • Manage access to channels

Module 3: Manage Apps for Microsoft Teams

Module 3 explores the integration and management of apps within Microsoft Teams. It provides an overview of various app types, including personal apps, tabs, bots, message extensions, meeting extensions, webhooks, and connectors. The module also delves into the use of Microsoft Graph API for Teams and how Teams can be enhanced with Microsoft Power Platform tools like Power BI, Power Apps, Power Automate, and Power Virtual Agents. This module aims to equip users with the knowledge to leverage apps for extending and customising the functionality of Microsoft Teams to meet their specific needs.

  • Overview of personal apps, tabs, bots, message extensions, meeting extensions, webhooks, and connectors
  • Explore Microsoft Graph API for Teams
  • Teams and Microsoft Power Platform, including Power BI, Power Apps, Power Automate, and Copilot Studio

Learning Path 4: Manage meetings and calling in Microsoft Teams

This learning path equips IT professionals with the skills to configure and manage Teams meetings, events, and calling features. It covers setting up different meeting types, deploying and managing Teams Rooms and devices, configuring Teams Phone systems, and handling voice users and Auto Attendants. This path provides the essential knowledge for optimising communication and collaboration in organisations using Microsoft Teams.

Module 1: Introduction to Teams Meetings and Calling

Module 1, “Introduction to Teams Meetings and Calling,” provides an overview of Microsoft Teams’ meeting and calling capabilities. It covers the different types of meetings available, such as scheduled, channel, and ad-hoc meetings, as well as Teams webinars and live events. Additionally, the module introduces Teams Phone, explaining features like calling plans, direct routing, and emergency calling, and offers insights into Auto Attendants and Call Queues. This module establishes a foundational understanding of Teams’ communication tools, preparing users to effectively utilise these features in their organisations.

  • Understanding Meeting types
  • Overview of Teams Phone
  • Overview of Auto Attendant and Call Queues
  • Overview of Teams devices

Module 2: Manage Meetings and Events Experiences

  • Understand meetings and events in Microsoft Teams
  • Set up conference bridges
  • Manage meeting policies
  • Configure meeting settings
  • Manage Live events policies
  • Configure Live events settings
  • Explain Live events in Microsoft 365

Module 2: Plan for Microsoft Teams Rooms and Surface Hub

Module 2, “Manage Meetings and Events Experiences,” focuses on managing and optimising meetings and events within Microsoft Teams. It covers setting up conference bridges, managing meeting policies, and configuring meeting settings. The module also includes managing live events policies, configuring live events settings, and explaining live events in Microsoft 365. This module equips users with the knowledge to effectively manage meeting experiences and large-scale events, ensuring seamless communication and collaboration within their organisations.

  • Determine license requirements
  • Understand Microsoft Teams Rooms for Android and Microsoft Teams Rooms for Windows
  • Understand Microsoft Surface Hub
  • Understand and Plan Teams Room Accessories, Components, and Peripherals
  • Understand Microsoft Teams Rooms Management

Module 3: Configure, Deploy, and Manage Teams Devices

Module 3, “Plan for Microsoft Teams Rooms and Surface Hub,” provides guidance on setting up and managing Microsoft Teams Rooms and Surface Hub devices. It covers determining license requirements, understanding the differences between Teams Rooms for Android and Windows, and comprehending the functionalities of Surface Hub. Additionally, the module addresses planning for Teams Room accessories, components, and peripherals, and offers insights into various management options for these devices. This module helps users to effectively plan, deploy, and manage Teams Rooms and Surface Hub to enhance meeting and collaboration experiences in their organisations.

  • Managing Microsoft Teams Phones
  • Managing Microsoft Teams Room Systems
  • Managing MTR devices
  • Manage Microsoft Teams settings for Surface Hub
  • Configure SIP Gateway
  • Remote provisioning and sign in for Teams Phones
  • Update Microsoft Teams devices remotely
  • Manage Microsoft Teams device tags

Module 4: Plan for Teams Phone

Module 4, “Configure, Deploy, and Manage Teams Devices,” focuses on the management of Microsoft Teams devices. It includes managing Microsoft Teams Phones and Room Systems, configuring SIP Gateway, and handling remote provisioning and sign-in for Teams Phones. The module also covers updating Teams devices remotely, managing device tags, and configuring Teams settings for Surface Hub. This module equips users with the skills to efficiently deploy, configure, and maintain Teams devices to ensure seamless communication and collaboration within their organisations.

  • Plan Usage Scenarios for services and users
  • Plan to deploy Teams Phone
  • Determine licensing requirements
  • Plan for Teams Phone Devices
  • Plan and design Teams Phone Features
  • Plan for Voice Mail

Module 5: Configure Teams Phone

Module 5, “Plan for Teams Phone,” guides users through planning and deploying Teams Phone within their organisation. It covers usage scenarios for services and users, determining licensing requirements, and planning for Teams Phone devices and features. The module also addresses planning for voice mail and ensuring all aspects of Teams Phone are effectively integrated and optimised. This module provides essential insights for successfully implementing and managing Teams Phone systems to enhance organisational communication.

  • Configure Emergency Calling for Calling Plans
  • Manage and configure Microsoft PSTN numbers
  • Configure Operator Connect
  • Configure Teams Phone policies
  • Configure Audio Conferencing

Module 6: Configure and Manage Voice Users

Module 6, “Configure Teams Phone,” focuses on setting up and managing the Teams Phone system. It includes configuring emergency calling for calling plans, managing and configuring Microsoft PSTN numbers, and setting up Operator Connect. The module also covers configuring Teams Phone policies and audio conferencing settings. This module equips users with the necessary skills to effectively configure and manage Teams Phone features, ensuring robust and reliable communication capabilities within their organisation.

  • Enable users for Teams Phone
  • Enable users for Teams Phone Mobile
  • Enable additional calling features for Teams Phone

Module 7: Configure Auto Attendants and Call Queue

Module 7, “Configure and Manage Voice Users,” provides guidance on enabling and managing voice features for users in Microsoft Teams. It covers enabling users for Teams Phone, including Teams Phone Mobile, and configuring additional calling features. This module ensures that users can effectively manage voice functionalities, providing seamless and efficient communication for all team members within the organisation.

  • Design call flows for AA/CQ
  • Configure AA/CQ
  • Deploy a channel-based CQ
  • Configure Resource Accounts
  • Configure O365 Groups for VM
  • Interpret CQ Conference Mode and Routing Methods
  • Configure Holidays for AA/CQ
  • Configure custom Music on Hold for CQ/AA/VM

Upcoming Managing Microsoft Teams Courses

Frequently Asked Questions

What is the MS-700 certification all about?

The MS-700 certification focuses on managing Microsoft Teams within the Microsoft 365 environment. It is designed for individuals looking to become certified as a Teams Administrator Associate.

How can I prepare for the MS-700 exam?

To prepare for the MS-700 exam, you can use study guides provided by Microsoft Learn, practice with hands-on exercises in a Teams environment, and familiarise yourself with different Teams management tools and workloads.

What are the benefits of passing the MS-700 exam?

Passing the MS-700 exam not only earns you the Microsoft Teams Administrator Associate certification but also demonstrates your knowledge and expertise in managing Microsoft Teams and the Microsoft 365 environment.

How can I schedule the MS-700 exam?

You can schedule the MS-700 exam through the Microsoft Learn platform or by contacting a certified exam provider. Make sure to check available dates and locations in advance.

What topics are covered in the MS-700 exam?

The MS-700 exam covers various areas related to managing Microsoft Teams, including user adoption, security updates, technical support, and troubleshooting common Teams issues.

What resources are available to help me study for the MS-700 exam?

Microsoft provides study guides, practice exams, and online courses to help you prepare for the MS-700 exam. Additionally, joining study groups or seeking guidance from experts can also enhance your preparation.

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